Frequently Asked Questions
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Pianos should be tuned every 6 months (twice a year). This is recommended by most manufacturers & the Piano Technicians Guild to handle seasonal humidity & temperature shifts.
Music venues, churches, schools, & recording studios typically require more frequent tuning & attention.
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A piano’s structure & soundboard are both made of wood, which expand & contract with changes in humidity & temperature. When the air is humid, wood swells & creates tension on the strings, making the pitch sharp. When the air is dry, wood shrinks, lowering string tension & making the pitch flat.
Placing a piano near air vents, fireplaces, or in direct sunlight can cause localized stress on the wood.
Transporting a piano exposes it to physical bumps & environmental changes, shifting internal components.
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Regularly tuning your piano is important to maintain structural balance, preserve sound quality, & protect the instrument’s overall lifespan.
Piano strings hold a combined tension of 18 to 30 tons; a massive amount of pressure. Regular tuning keeps this load of pressure balanced evenly across the wooden soundboard & frame. Waiting too long can cause structural strain & requires a pitch adjustment or “pitch raise” before a standard tuning can be done.
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Modern pianos are designed to sound their best at "standard pitch," where A4=440 Hz (A above middle C vibrates at 440 cycles per second). If a piano has not been tuned for over 12 months, has been through climate fluctuations, or has been moved, the overall pitch of the piano will be significantly altered. In this case, the piano will require a pitch raise, which is a preliminary, rough tuning pass to bring the piano’s string tension back into a normal range before a fine tuning can be performed.
A pitch raise & fine tuning are typically performed in the same service appointment.
For more information about pitch raises, please visit here.
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The duration of this process varies depending on the condition of the piano. A standard tuning typically takes about 90-120 minutes. However, this estimated time would increase if the piano requires further attention such as a pitch raise, repairs, or an internal cleaning.
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Upright piano cleanings typically take about 45 minutes, & grand piano cleanings take 60-90 minutes.
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Accepted forms of payment include: Paper Check, Cash, Venmo, Zelle, & Cash App
The Long Room, Plaza Midwood, Charlotte, NC